At 1MM Designs, we respect your privacy and are committed to protecting the personal information you share with us while using our website and services.
This Privacy Policy explains how we collect, use, store and protect your information when you visit or make a purchase through our website.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you use our website, create an account, place an order or contact us, we may collect the following information:
Personal Information
- Full name
- Email address
- Mobile/phone number
- Billing address
- Shipping/delivery address
- City, state and PIN code
- Account login information
- Any other information you voluntarily provide to us
Order Information
When you place an order, we may collect information related to your purchase, including:
- Products purchased
- Order number
- Order amount
- Billing and shipping details
- Order status
- Delivery information
Payment Information
Payments made through our website may be processed by third-party payment service providers such as Cashfree Payments.
We do not directly store your complete debit card, credit card, UPI PIN, CVV or net-banking credentials on our servers. Payment information is processed securely by the applicable payment service provider according to its own privacy and security practices.
2. How We Use Your Information
We may use the information we collect to:
- Create and manage your customer account
- Process and fulfil your orders
- Process payments
- Arrange delivery of purchased products
- Send order confirmations and updates
- Contact you regarding your order
- Respond to customer-support requests
- Process cancellations, returns and refunds
- Improve our products, services and website
- Maintain website security and prevent fraudulent or unauthorized activities
- Comply with applicable legal and regulatory requirements
- Send promotional or marketing communications where permitted and applicable
3. Customer Accounts
If you create an account on our website, the information you provide may be stored in connection with your account.
You are responsible for keeping your login credentials confidential and should not share your password with others.
If you believe that your account has been accessed without authorization, please contact us immediately.
4. Cookies
Our website may use cookies and similar technologies to improve your browsing experience.
Cookies may be used to:
- Remember your preferences
- Keep products in your shopping cart
- Maintain your login session
- Understand how visitors use our website
- Improve website performance and functionality
You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.
5. How We Share Your Information
We may share necessary information with trusted third-party service providers when required to provide our services, including:
- Payment service providers
- Shipping and delivery partners
- Website hosting and technical service providers
- Website analytics and security services
- Customer-support service providers
We only share information that is reasonably necessary for the relevant service or purpose.
We may also disclose information where required by applicable law, regulation, legal process or government authority.
6. Payment Processing
Payments on our website may be processed through third-party payment gateways, including Cashfree Payments.
When you choose an online payment method, you may be redirected to or interact with the payment gateway’s secure payment infrastructure.
We do not request or store your payment PIN, CVV or complete card credentials through our website.
Your use of the payment gateway may also be subject to the payment provider’s own terms and privacy policy.
7. Data Security
We take reasonable measures to protect the personal information we collect from unauthorized access, misuse, alteration, disclosure or destruction.
However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security of information transmitted over the internet.
8. Data Retention
We retain personal information only for as long as reasonably necessary to:
- Provide our services
- Complete and maintain transaction records
- Manage customer accounts
- Resolve disputes
- Meet legal, accounting and regulatory requirements
- Prevent fraud and misuse
When information is no longer required for these purposes, it may be deleted or securely disposed of, subject to applicable legal requirements.
9. Your Rights
Depending on applicable law, you may have the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of certain personal information
- Withdraw consent where processing is based on consent
- Request information about how your personal information is being used
To make a privacy-related request, you can contact us using the details provided below.
10. Third-Party Websites
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, content or security of third-party websites. We recommend reviewing the privacy policies of those websites before providing them with your personal information.
11. Children’s Privacy
Our website is intended for general consumers and is not specifically directed toward children.
We do not knowingly collect personal information from children where such collection is prohibited by applicable law.
If you believe that a child has provided personal information to us without appropriate consent, please contact us.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, services or applicable legal requirements.
Any updated version will be published on this page with a revised Last Updated date.
13. Contact Us
If you have any questions, concerns or requests regarding this Privacy Policy or the handling of your personal information, please contact us:
1MM Designs
Email: [your official email]
Phone: [your phone number]
Address: [Business/Office Address]
Website: [Your Website URL]